Curriculum

The Diploma Program in Mediation offers a comprehensive and structured curriculum designed to provide participants with both theoretical knowledge and practical skills essential for effective mediation. The program is divided into 10 core modules, each focusing on key aspects of mediation and conflict resolution. Below is an overview of the curriculum:

1. Introduction to Mediation

• Overview of the mediation process, its principles, and benefits.

• Understanding the role of mediation in improving access to justice.

2. Communication Skills

• Techniques for effective communication, active listening, and building rapport with parties.

• Developing empathy and understanding in conflict resolution.

3. Conflict Resolution Theory

• Understanding the nature of conflict, its causes, and dynamics.

• Exploring various approaches to resolving disputes, including collaborative and interest-based methods.

4. Mediation Process

• Step-by-step guidance on conducting a mediation session.

• Covers pre-mediation preparation, the mediation session itself, and post-session follow-up.

5. Role of the Mediator

• Exploring the mediator’s role as a neutral facilitator and guide.

• Understanding the responsibilities and boundaries of a mediator.

6. Ethical Considerations

• Discussion of ethical principles and standards for mediators.

• Key topics include confidentiality, impartiality, fairness, and managing conflicts of interest.

7. Cultural and Religious Sensitivity

• Developing awareness of cultural differences and their impact on mediation.

• Strategies for mediating disputes in culturally diverse environments.

8. Legal Framework

• Overview of relevant laws and regulations governing mediation.

• Understanding mediation statutes, court procedures, and the legal context of mediation.

9. Case Studies and Role-Playing

• Practical exercises and simulations to apply mediation skills in realistic scenarios.

• Hands-on experience in handling various types of disputes.

10. Professional Development

• Guidance on building a mediation practice, including marketing and client acquisition.

• Exploring continuing education opportunities and staying updated with industry trends.

Pathway to Certification and Career

Upon successful completion of the program, participants will:

• Be eligible for court referrals and private sector mediation opportunities.

• Join notified mediation centers and apply for registration with the Ministry of Law.

• Receive official notification as a certified mediator in the Gazette.

The Diploma Program in Mediation curriculum is designed to provide a holistic learning experience, combining theory, practice, and professional development to prepare you for a successful career in mediation. Whether you aim to work in legal, corporate, or community settings, this program equips you with the tools to mediate effectively and make a meaningful impact.